Publications.

O’Hara, K., Massimi, M., & Khan, M. (2026). Understanding the impact of an organisational LLM agent on the collaborative practices of knowledge work. Under review.Preprint

Crete-Nishihata, M., Baecker, R., Massimi, M., Ptak, D., Campigotto, R., Kaufman, L., Brickman, A., Turner, G., Steinerman, J., & Black, S. (2012). Reconstructing the past: Personal memory technologies are not just personal and not just for memory. Human–Computer Interaction, 27(1–2), 92–123.

Charise, A., Witteman, H., Whyte, S., Sutton, E., Bender, J., Massimi, M., Stephens, L., Evans, J., Logie, C., Mirza, R., & Elf, M. (2011). Questioning context: A set of interdisciplinary questions for investigating contextual factors affecting health decision‑making. Health Expectations, 14(2), 115–132.PDF

Massimi, M., Truong, K., Hayes, G., & Dearman, D. (2010). Understanding recording technologies in everyday life. IEEE Pervasive Computing, 9(3), 64–71.PDF

Massimi, M., Berry, E., Browne, G., Smyth, G., Watson, P., & Baecker, R. M. (2008). An exploratory case study of the impact of ambient biographical displays on identity in a patient with Alzheimer’s disease. Neuropsychological Rehabilitation, 18(5/6), 742–765.PDF

Massimi, M., Ganoe, C., & Carroll, J. M. (2007). Scavenger hunt: An empirical tool for collaborative mobile problem‑solving. IEEE Pervasive Computing, 6(1), 81–87.PDF

Chow, K., McGrenere, J., Fritz, T., Puente, L., & Massimi, M. (2025). Beyond the watercooler: Designing for computer‑mediated self‑disclosure among work colleagues. Proc. CHI 2025.Honorable mention — top 5%PDF

Garg, K., Gómez‑Zará, D., Gerber, E., Gergle, D., Contractor, N., & Massimi, M. (2025). What remotely matters? Understanding individual, team, and organizational factors in remote work at scale. Proc. CSCW 2025.PDF

Ferguson, S. & Massimi, M. (2024). Circle back next week: The effect of meeting‑free weeks on remote workers’ unstructured time and asynchronous collaboration. Proc. CHI 2024.PDF

Massimi, M., Harper, R., & Sellen, A. (2014). “Real, but glossy” — Technology and the pursuit of magic in modern weddings. Proc. CSCW 2014.PDF

Massimi, M., Bender, J., Witteman, H., & Ahmed, O. (2014). Life transitions and online health communities: Reflecting on adoption, use, and disengagement. Proc. CSCW 2014.PDF

O’Hara, K., Massimi, M., Harper, R., Rubens, S., & Morris, J. (2014). Everyday dwelling with WhatsApp. Proc. CSCW 2014.PDF

Ferguson, R., Massimi, M., Crist, E., & Moffatt, K. (2014). Craving, creating, and constructing comfort: Insights and opportunities for technology in hospice. Proc. CSCW 2014.Best paper — top 4 of 132PDF

Massimi, M. & Rosner, D. (2013). Crafting for major life events: Implications for technology design and use. Proc. British HCI 2013.PDF

Massimi, M., Campigotto, R., Attarwala, A., & Baecker, R. M. (2013). Reading together as a leisure activity: Implications for e‑Reading. Proc. INTERACT 2013.PDF

Massimi, M. (2013). Exploring remembrance and social support behavior in an online bereavement support group. Proc. CSCW 2013, 1169–1180.PDF

Massimi, M., Dimond, J., & Le Dantec, C. (2012). Finding a new normal: The role of technology in life disruptions. Proc. CSCW 2012, 719–728.PDF

Locasto, M., Massimi, M., & DePasquale, P. (2011). Security and privacy considerations in digital death. New Security Paradigms Workshop, 1–10.PDF

Massimi, M. & Baecker, R. (2011). Dealing with death in design: Developing systems for the bereaved. Proc. CHI 2011, 1001–1010.PDF

Massimi, M., Odom, W., Banks, R., & Kirk, D. (2011). Matters of life and death: Locating the end of life in lifespan‑oriented HCI research. Proc. CHI 2011, 987–996.PDF

Massimi, M. & Baecker, R. (2010). A death in the family: Opportunities for designing technologies for the bereaved. Proc. CHI 2010, 1821–1830.Best paper nomination — top 5%PDF

Sellen, K., Massimi, M., Lottridge, D., Bittle, S., & Truong, K. (2009). The people–prototype problem: Understanding the interaction between prototype format and user group. Proc. CHI 2009, 635–638.PDF

Cao, X., Massimi, M., & Balakrishnan, R. (2008). Flashlight jigsaw: An exploratory study of an ad‑hoc multi‑player game on public displays. Proc. CSCW 2008, 77–86.PDF

Wu, M., Birnholtz, J., Baecker, R., Richards, B., & Massimi, M. (2008). Collaborating to remember: A distributed cognition account of families coping with memory impairments. Proc. CHI 2008, 824–835.PDF

Massimi, M., Baecker, R., & Wu, M. (2007). Using participatory activities with seniors to critique, build, and evaluate mobile phones. Proc. ASSETS 2007, 155–162.PDF

Massimi, M. (2007). Mobile phones as memory aid vehicles for seniors. Proc. 2nd Int’l Conf. on Technology and Aging.

Wolz, U., Massimi, M., & Tarn, E. (2004). rMUSIC — A collaborative music DJ for ad hoc networks. Proc. 4th Int’l Conf. on Web Delivering of Music, 144–150.PDF

Massimi, M. (2014). Working with community groups to inform the design of domestic technologies. In Judge, T. & Neustaedter, C. (Eds.), Studying and Designing Technology for Domestic Life. Elsevier.

Gilbert, K. R. & Massimi, M. (2012). From digital divide to digital immortality: Thanatechnology at the turn of the 21st century. In Sofka, C. J., Gilbert, K. R., & Cupit, I. N. (Eds.), Dying, Death, and Grief in an Online Universe. Springer.

Massimi, M. & Baecker, R. (2008). An empirical study of seniors’ perceptions of mobile phones as memory aids. In Mihailidis, A., Boger, J., Kautz, H., & Normie, L. (Eds.), Technology and Aging, 59–66. IOS Press.PDF

Massimi, M., Ganoe, C., & Carroll, J. M. (2007). A game‑based methodology for prototype evaluation of collaborative mobile applications. In Tarniar, D. (Ed.), Encyclopedia of Mobile Computing and Commerce, 291–295. Idea Group.PDF

Massimi, M. (2014). Stories from my thanatosensitive design process: Reflections on working with the bereaved. interactions, 21(1), 47–49.PDF

Baecker, R., Moffatt, K., & Massimi, M. (2012). Technologies for aging gracefully. interactions, 19(3), 32–36.PDF

Massimi, M. (2011). Technology and the human lifespan: Learning from the bereaved. interactions, 18(3), 26–29.PDF

Massimi, M. (2013). Stories from my thanatosensitive design process: Reflections on working with the bereaved. Position paper for CHI 2013 Workshop “Designing For – and With – Vulnerable People.”

Massimi, M. (2013). Families just don’t understand: What participation in community support groups reveals about family life. Position paper for CHI 2013 Workshop “Designing for Diverse Families.”

Ferguson, R. D., Moffatt, K., Massimi, M., & Crist, E. (2013). Supporting communication at the end‑of‑life: Comparing ICT use by families in hospice setting. GRAND National Centres of Excellence Conference 2013.

Ferguson, R. D., Moffatt, K., & Massimi, M. (2013). Formal and informal messages: Early reflections on how context and content influence ICT use at the end of life. Position paper for CSCW 2013 Workshop “Beyond Formality: Informal Communication in Health Practices.”PDF

Bender, J., Witteman, H., Ahmed, O., & Massimi, M. (2012). A view of online communities across stages of life: Current research and future trends. Panel presentation, Medicine 2.0.

Baecker, R., Benjamin, A., Birnholtz, J., David, J., Moffat, K., Massimi, M., Gromala, D., & Squire, P. (2011). Social media to combat social isolation. In Chronic Pain: Collaborations among Artists, Scientists, and Health Care Experts, an exhibit at the Art | Sci Gallery, California Nanosystems Institute, UCLA.

Baecker, R., Benjamin, A., Moffatt, K., Macaranas, E., Shihipar, T., Massimi, M., Ptak, D., David, J., Birnholtz, J., Gromala, D., Furlan, A., & Boscart, V. (2010). Connecting physically and socially isolated individuals to their families. Position paper for GROUP 2010 Workshop “Connecting Families.”

David, J., Baecker, R., Benjamin, A., Moffatt, K., Macaranas, E., Shihipar, T., Massimi, M., et al. (2010). Connecting physically and socially isolated individuals to their families. Toronto Rehab Institute 6th Annual Research Day.Best Interactive Presentation

Baecker, R., Massimi, M., Levy, A., Tonon, K., Scott, W., Watson, M., et al. (2009). Context‑aware mobile communication aids. Toronto Rehab Institute 5th Annual Research Day.Best Interactive Presentation

Massimi, M. & Charise, A. (2009). Dying, death, and morality: Towards thanatosensitivity in HCI. Proc. CHI 2009 Extended Abstracts, 2459–2468.PDF

Baecker, R., Fenwick, K., Massimi, M., Black, S., Rochon, E., & Ryan, D. (2009). Cell phone software to aid senior citizens in recalling names. Proc. 19th IAGG World Conference of Gerontology and Geriatrics.

Fenwick, K., Massimi, M., Baecker, R., Black, S., Tonon, K., Munteanu, C., et al. (2009). Cell phone software aiding name recall. Proc. CHI 2009 Extended Abstracts, 4279–4284.PDF

Massimi, M. & Baecker, R. (2008). Sharing personal identities in family contexts. Position paper for CSCW 2008 workshop “Designing for Families.”PDF

Massimi, M. & Baecker, R. (2006). Participatory design process with older users. Position paper for Ubicomp 2006 Workshop “Future Networked Interactive Media Systems and Services for the New Senior Communities.”PDF

Massimi, M. (2006). A context‑aware mobile phone for remembering names and faces. Position paper for CHI 2006 Workshop “Designing Technology for People with Cognitive Impairments.”

Chiu, T. & Massimi, M. (2006). User‑centred design of a digital knowledge medium to support family caregivers of brain injury survivors. Abstracts Book, 11th World Conference on Internet in Medicine, Toronto, Ontario, 32.PDF

Chiu, T. & Massimi, M. (2006). A digital support device designed to help family caregivers coordinate, communicate and plan the care of people with brain injury. American Medical Informatics Association (AMIA) 2006 Annual Symposium Proceedings, Washington, DC, 884.PDF

Massimi, M. & Tarn, E. (2004). Mathematical models governing dynamic user‑driven resource allocation. Journal of Computing Sciences in Colleges, 19(5), 300–301.PDF

Massimi, M. & Wolz, U. (2003). Peer to peer policy management system for wearable mobile devices. Proceedings of the 7th International Symposium on Wearable Computing (ISWC ’03), White Plains, New York, 246–247.PDF

Huang, E. J., Garg, K., Gómez‑Zará, D., Hui, J., Kulkarni, C., Massimi, M., Churchill, E. F., & Gerber, E. (2023). Supporting workers in developing effective collaboration skills for complex work. Computer Supported Cooperative Work and Social Computing (CSCW ’23 Companion), 486–489.PDFSite

Massimi, M., Moncur, W., Odom, W., Banks, R., & Kirk, D. (2012). Memento mori: Technology design for the end of life. Proc. CHI 2012 Extended Abstracts, 2759–2762.PDF

Massimi, M., Odom, W., Kirk, D., & Banks, R. (2010). HCI at the end of life: Understanding death, dying, and the digital. Proc. CHI 2010 Extended Abstracts, 4477–4480.PDF

Massimi, M. (October, 2022). Panel on the future of work. Lambert Conference on the Future of Human–Computer Interaction + Design, Northwestern University.

Massimi, M. (February, 2013). Designing and developing an online support group for the bereaved. Dundee University School of Computing.

Massimi, M. (February, 2011). Technology’s role in bereavement: Opportunities for design. Toronto Chapter of ACM SIGCHI.

Massimi, M. (May, 2010). Loss in the internet age: Technologies for supporting the bereaved. Ward Funeral Homes Community Outreach Seminars.

Baecker, R. & Massimi, M. (October, 2009). Technological aids for cognition and in support of healthy aging. Baycrest Rotman Research Institute Psychiatry Rounds.

Massimi, M. (March, 2009). “Does not compute:” Five tips for the care and feeding of the technologist on your team. Health Care, Technology, and Place Annual Workshop.

Charise, A. & Massimi, M. (March, 2009). Memento mori: Designing for death in human–computer interaction. Health Care, Technology, and Place Annual Workshop.

Massimi, M. (October, 2007). Ubiquitous computing approaches to cognitive rehabilitation. University of Toronto Health Care, Technology, and Place Seminar Series.

Wolz, U., Massimi, M., Tarn, E., Weinman, S., & Babinski, P. (November, 2004). rMUSIC: A system for collaborative construction of a media event / collaborative decision making through database annotation. New Media Center Online Conference on Social Computing.

Interviewed in Macdonald, C. (2014). What happens to our digital selves when we die? University of Toronto Magazine. Published June 18, 2014.Read

Interviewed in Rankin, K. (2012). Death is new design consideration in technological age. University of Toronto News. Published February 22, 2012.Read

Interviewed in Bielski, Z. (2012). A social media update from beyond the grave. The Globe and Mail. Published January 13, 2012.

Interviewed in Ledger, B. (2011). Technologies for aging gracefully. University of Toronto Magazine, Winter 2012 issue.Read

Interviewed in Kupperman, S. (2009). Digital technology eyed in the fight against Alzheimer’s. The Globe and Mail. Published October 13, 2009.

O’Hara, K., Massimi, M., Kay, M., Harper, R., & Scott, J. W. (2021). Evolving rule based contact exchange. US Patent Office, Patent number 11019074.Link

WindUp — from Microsoft Research, in the Windows Store (2014, defunct).StorePress